The Danger of Saying, “I Understand” - 5 steps that lead toward understanding

The Danger of Saying, “I Understand” - 5 steps that lead toward understanding

Managing conflict is not about finding ways to agree with each other but rather reaching an understanding together. This is MUCH MORE than saying, “I understand.” Because those two words hold the most ambiguous meaning.

These 5 steps can help us see understanding as something we’re working toward and not a full on destination that stops abruptly.

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